1. Information We Collect

When you use Gyp Text, we may collect the following types of information:

• Account Information: Name, email address, phone number, business details, and payment information provided during registration or billing.
• Message Data: Contacts, phone numbers, message content, campaign settings, and delivery reports.
• Usage Data: Log files, device information, browser type, IP address, and activity on our platform.
• Cookies & Tracking: We may use cookies and similar technologies to enhance user experience and analyze usage.

2. How We Use Your Information

• To provide, operate, and improve our SMS marketing platform and services.
• To communicate with you about your account, campaigns, and support requests.
• To process payments and prevent fraud.
• To comply with legal requirements and industry regulations.
• To send you product updates, promotions, and service notifications (you may opt out of marketing emails at any time).

3. How We Share Your Information

• We do not sell or rent your personal information to third parties.
• We may share data with trusted service providers who help us operate our platform (e.g., SMS carriers, payment processors, cloud hosting), under strict confidentiality agreements.
• We may disclose information when required by law, regulation, or legal process, or to protect our rights and the safety of users.

4. Data Security

We implement industry-standard security measures to protect your data. While we strive to keep your information secure, no method of transmission or storage is 100% secure. We recommend safeguarding your account credentials and notifying us immediately if you suspect unauthorized activity.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements. You may request deletion of your account and data by contacting us.

6. Your Rights & Choices

• You may review, update, or delete your account information at any time from your dashboard or by contacting support.
• You may opt out of marketing communications by following unsubscribe instructions in our emails or texts.
• You may request access to, correction, or deletion of your personal information.

7. Children’s Privacy

Gyp Text is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on our website at gyptext.com. Continued use of our services after changes means you accept the updated policy.